Returns & Shipping

Returns & Exchanges

Due to the nature of the product (Tuff Nuts Ice Pack), the application, and medical regulations, no returns are accepted.

Replacements will be offered for any manufactured defective products within 15 days after you receive your order.



Shipping costs are calculated during your checkout process. Shipping typically takes 2-5 business days from the next business date the order is placed.

If you have any issues with shipping, please contact us here. We will respond to your email within 24-48 hours (during business days)