Tuff People

Frequently Asked Questions

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company info

Surgical Recovery

Colorado Springs, CO - USA

YouTube, Facebook (Instagram & TikTok coming soon)

You can contact us here.

Products

You can view how to use our products here.

All products are safe and non-toxic and approved or certified by the: FDA, MSDS, CE, BSCI, & GMP

Please leave us a 5 Star Google or Amazon review.

Shipping

Shipping is calculated based on location for most items. Shipping is FREE for all Tuff Nuts ice packs within the US.

We do not currently ship internationally but it is coming soon! Thank you for your patience.

Orders are shipped 1-2 days from the order and usually arrive in 2-5 business days.

Please contact us via the contact us link here.

Returns & Refunds

Due to the nature and application of first aid products and cold therapy ice packs, these items are non-refundable.

Please contact us here and we will replace your product (restrictions apply).

Replacements will be offered for any manufactured defective products within 15 days after you receive your order.

Have any other questions?

Please send us a message here.